Getting started on your journey to secure a home loan can be exciting and overwhelming at times. Here at The Newstead Group, we are here to simplify this process and guide you every step of the way.

So, how exactly do we do this? The first step is getting to know you. ‍

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How Do Brokers at The Newstead Group Work?

Here at The Newstead Group, you will commonly meet with your broker via video conferencing, over the phone or in office. This meeting is crucial in getting the ball rolling or setting out a clear timeline with a game plan in mind. We want to learn what you want out of this journey so that we can provide you with the relevant advice and information to assist you with making your decision. We want to set you up to success by understanding your financial circumstances and prioritising your personal goals and ambitions to find a home loan that will best fulfil these. Once we agree on the right loan, we take care of the application and get everything in place, managing the process on your behalf.

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Your Brokers Specialities

While all of our team can assist you, each broker has different specialities and niches that could benefit your experience. Your broker will let you know if the requirements you have is something they specialise in during your initial consultation, and if it does not fit their skillset they may refer you to another alternative broker at The Newstead Group. 

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How To Interact with Your Brokers

At The Newstead Group we make ourselves available to assist whenever possible. Our brokers adapt their schedules based on your needs and we are only one call away. If we do reach out to you outside of business hours, please do not feel pressured to respond immediately. The best way to contact your broker is via phone call, but you can also reach us through text messages, WhatsApp or teams. Each broker at The Newstead Group is operating on their own individual schedule, so response times and approaches will vary depending on each broker. If you don’t hear back from us straight away, please don’t fret, our team will get back to you as soon as possible.

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